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Custom Shop

admin — Thu, 15 Oct 2009 20:04:13 +0000

Custom Shop
when will the fender custom shop guitars from namm 2008 be avaliable to buy?

you can go to any music store to order one.
my NAMM fav was the Bogdon Box Bass video from Summer NAMM 2008

http://www.sonicstate.com/news/shownews.cfm?newsid=6924

USA CUSTOM SHOP UNFINISHED DIY FULL SIZE VIOLIN FIDDLE GREAT LUTHIER PROJECT
US $25.25

NEW Scotty Cameron Custom Shop USA Junk Yard Dog Headcover
US $80.00

MY LITTLE PONY CUSTOM OOAK LITTLEST PET SHOP BLUES CLUES BY ELAINA
US $11.00

JACKSON RANDY RHOADS FLYING V CASE CUSTOM SHOP
US $250.00

MY LITTLE PONY CUSTOM OOAK LITTLEST PET SHOP SNOW LEOPARD BY ELAINA
US $11.00

MY LITTLE PONY CUSTOM OOAK LITTLEST PET SHOP TURTLE BY ELAINA
US $8.99

MY LITTLE PONY CUSTOM OOAK LITTLEST PET SHOP KOALA BY ELAINA
US $11.00

Gibson Custom Shop Historic 57 Les Paul Goldtop Burstbucker TONE MACHINE
US $2,325.01

Seymour Duncan Custom Shop P 90 Pickup NO RESERVE AUCTION
US $39.00

	Black & Decker JE2200B 400-Watt Fruit and Vegetable Juice Extractor with Custom Juice Cup List Price: $39.99 Sale Price: $27.99 Used From: $27.49
	Skip the juice bar and get all your favorite fresh juices right from your counter. With 400 watts of power and a stainless steel cutter and strainer, you can juice all your favorite fruits and vegetables...

	Copco 2510-9963 Acadia Reusable To-Go Mug, 16-Ounce Capacity Sale Price: $5.50
	The reusable To Go Cup replaces paper and Styrofoam coffee cups. Double-wall insulation keeps drinks hot or cold. Durable, BPA free plastic construction. Textured, non-slip sleeve. Microwave and dishwasher safe.

	KitchenAid K45SS Classic 250-Watt 4-1/2-Quart Stand Mixer, White List Price: $269.99 Sale Price: $185.00 Used From: $144.99
	KitchenAid's stand mixer is a substantial piece of equipment: 250 watts of mixing power make child's play of creaming butter, kneading dough, and whipping cream. The kid in you will appreciate how quick and easy it is to mix up a batch of cookie dough; the 4-1/2-quart bowl can hold up to 8 cups of flour, which translates into as many as 192 sweet treats...

	The Beatles [USB] List Price: $298.98 Sale Price: $299.90 Used From: $264.95
	The exquisitely crafted, apple-shaped USB drive is loaded with the critically acclaimed re-mastered audio for The Beatles' 14 stereo titles, as well as all of the re-mastered CDs visual elements, including 13 mini-documentary films about the studio albums, replicated original UK album art, rare photos and expanded liner notes...

	Zombie EP List Price: $7.98 Sale Price: $3.00 Used From: $2.88
	For most bands, going the concept record route can be a tricky proposition. But leave it to a band like crushing American m...see site for more info.

	Wonderfulness (LP Record - Bill Cosby) Used From: $1.69
	CONTENTS: TONSILS, THE PLAYGROUND, LUMPS, GO CARTS, CHICKEN HEART, SHOP, SPECIAL CLASS, NIGARA FALLS

	Son in Law [VHS] List Price: $9.99 Sale Price: $2.65 Used From: $0.01
	Middle America will never be the same when comedian Pauly Shore (ENCINO MAN) travels to the Midwest and becomes the SON-IN-LAW. Shore stars as Crawl, L.A.'s funkiest college student, who's hilariously out of his element when he spends Thanksgiving at the family farm of a straitlaced college co-ed (Carla Gugino -- SPY KIDS)...

	Big Daddy [VHS] List Price: $9.95 Sale Price: $0.35 Used From: $0.01
	Guaranteed to work or your money back - PLEASE NOTE ALL MONIES FROM THIS SALE GO TO A 501 (C)3 NO KILL ANIMAL SHELTER

	Billy Madison [VHS] List Price: $9.98 Sale Price: $1.30 Used From: $0.01
	For Adam Sandler fans only, this dopey comedy features the former Saturday Night Live star as an overindulged rich guy whose father insists he repeat grades 1 through 12 before taking over the family business...

	Honeywell RCWL300A1006 Premium Portable Wireless Door Chime and Push Button List Price: $49.99 Sale Price: $32.88 Used From: $26.87
	The Honeywell RCWL300A P3 Premium Portable Wireless Door Chime and Push Button makes it easy to replace your home's generic doorbell ring with a chime tune that better fits your individual style. This chime is also compatible with a wide range of optional security accessories that can help you safeguard your home and family, and it comes complete with a pre-programmed bell push button...

	500 CLEAR Reclosable Zipper Bag. 2'' x 2'' - 2 mil thick List Price: $6.95 Sale Price: $1.49
	500 New Resealable Plastic Bags . These high quality reclosable plastic bags allow you to have the bags you use most on hand. The reclosable seals open all the way to the edges of the bags giving you full use of the interior...

Kryptonite Kryptolok Series 2 Standard Bicycle U-Lock (4-inch x 9-inch) with 4-Foot Flex Cable
List Price: $47.99
Sale Price: $26.31

Kryptonite Series 2 U-Locks offer a 13mm hardened performance steel shackle with classic bent foot design and a patented deadbolt locking mechanism.High security, pick and drill resistant disc-style cylinderRotating dust cover protects and extends cylinder life2 keys - new "I" keys for easier usageIncludes versatile EZ Mount transportation bracket$1,500 anti-theft protection13mm hardened performance steel shackle with classic bent foot designPatented deadbolt locking mechanism and offset key locationKey Safe and Authentic registration and replacement programItem SpecificationsLock Size4" x 9"Bracket Incudedyes

	The Dark Crystal List Price: $14.99 Sale Price: $3.78 Used From: $1.68
	Jim Henson's fantasy epic The Dark Crystal doesn't take place a long time ago in a galaxy far, far away, but like Star Wars it takes the audience to a place that exists only in the imagination and, for an hour and a half, on the screen...

	Phineas and Ferb: The Fast and the Phineas List Price: $14.99 Sale Price: $5.71 Used From: $5.52
	PHINEAS AND FERB:FAST AND THE PHINEAS - DVD Movie

	Personal Training System List Price: $14.98 Sale Price: $5.20 Used From: $1.78
	PERSONAL TRAINING SYSTEM - DVD Movie

	simplehuman Custom Fit Trash Can Liner J, 38- 40 Liters / 10- 10.5 Gallons, 50-Count List Price: $16.33 Sale Price: $15.99 Used From: $14.39
	CW0170 Features: -Trash can liner.-Custom fit.-Bag stays completely hidden when lid closed.-Extra durable plastic and thick double seams prevent rips and tears.-Convenient drawstring handles for easy lifting...

Phoenix Rod & Custom Classic Car Entry Wins "Best In Class" At Detroit AutoRama Car Show
Phoenix Rod & Custom classic car entry wins "best in class" at Detroit AutoRama Car Show-Fully Restored and Customized 1932 Ford Coupe Takes Top Prize Over 24 Competitors at Official Debut

Custom Shop is a post from: Fat Finger Music Electric Guitar Blog, click to read more.

Usa Made

admin — Thu, 14 May 2009 04:09:45 +0000

Usa Made

Where can I find inexpensive USA made furniture?

I am looking for a tv console, coffee and end table that is made in the USA for a good price. I don't mind assembling or staining the furniture. Does anyone know?
Hey silly people!! Nothing at Walmart is made in the US. I hate walmart! LOL

Step 1: Go into typical USA forest.
Step 2: Cut down tree.
Step 3: Sit/work/sleep on stump/log.

Done. Cheap AND effective!

DILLION 2012 PHOENIX II Made for Dillion USA 2 hums 2 coil tapsNICE
US $514.00

2008 Gibson SG Standard Natural Burst One Owner USA made plus all case candy
US $925.00

Peavey Impact Milano Electric Guitar Made in USA
US $295.00

Vintage 1980s USA Made Peavey T 15 Electric Guitar Hard Case and Adam Stand
US $299.00

Vintage Peavy Patriot Plus Electric Guitar with Amp Made in USA
US $89.00

FENDER 50TH ANNIVERSARY STRATOCASTER ELECTRIC GUITAR MADE IN USA CH
US $500.00

ESTATE SALE GIBSON 1976 Les Paul Custom NO RESERVE Made in USA
US $2,650.00

Schecter California PT Custom Made USA
US $999.00

1980S VINTAGE FENDER STRATOCASTER VERY NICE MADE IN THE USA LOOK
US $610.00

	Acoustic Foam (12 Pack Kit) - Wedge 2" 12" x 12" covers 12sq Ft - SoundProofing/Blocking/Absorbing Acoustical Foam - Made in the USA! Sale Price: $46.65
	ATTN SELLERS: DO NOT CLICK ON "SELL YOURS HERE" THIS IS A DIYHOMETHEATERSUPPLY PRODUCT AND WE DO NOT EMPLOY RESELLERS You will be reported. Thank you. Acoustic Foam (12 Pack Kit) - Wedge 2" 12" x 12" covers 12sq Ft - SoundProofing/Blocking/Absorbing Acoustical Foam - Made in the USA! 125 Hz- ...

	25 sq Ft Increments - Premium 1/2" Acoustic Foam 5' x 5' or Longer SoundProofing/Sound Deadening Acoustical Foam Sheet Barrier - Made in the USA! Sale Price: $69.50
	ATTN SELLERS: DO NOT CLICK ON "SELL YOURS HERE" THIS IS A DIYHOMETHEATERSUPPLY PRODUCT AND WE DO NOT EMPLOY ANY RESELLERS. YOU WILL BE REPORTED IMMEDIATELY. Thank you. Premium 1/2" Acoustic Foam 5' Tall x 5' Long or Longer depending upon qty entered...

	Tyler Mountain Nylon Guitar Strap - Made In USA - Black List Price: $5.95 Sale Price: $4.99
	Tyler Mountain guitar straps feature durable stain resistant nylon and genuine leather tabs to protect the finish of your instrument. These straps are adjustable from 35" to 62" long, measure 2" wide, and are made in the good 'ol U S of A...

	Holton T602S Silver Trumpet by Conn-Selmer Made in USA Used From: $325.00

	Corner Bass Trap - 12" x 12" x 24" Acoustic Sound Foam - Acoustical SoundProofing and Deadening - Made in the USA! - Single 1 Sale Price: $23.95
	ATTN SELLERS: DO NOT CLICK ON "SELL YOURS HERE" THIS IS A DIYHOMETHEATERSUPPLY PRODUCT AND WE DO NOT EMPLOY ANY RESELLERS. YOU WILL BE REPORTED IMMEDIATELY WITH THE POSSIBILITY OF FURTHER ACTIONS. Thank you...

	Acoustic Foam Lg 12 Pack Room Kit - Wedge 2" 24" x 24" covers 48 sq Ft - SoundProofing/Blocking/Absorbing Acoustical Foam - Made in the USA! Sale Price: $109.00
	ATTN SELLERS: DO NOT CLICK ON "SELL YOURS HERE" THIS IS A DIYHOMETHEATERSUPPLY PRODUCT AND WE DO NOT EMPLOY ANY RESELLERS. YOU WILL BE REPORTED IMMEDIATELY. Thank you. Acoustic Foam (12 Pack Kit) - Wedge 2" 24" x 24" covers 48 sq Ft - SoundProofing/Blocking/Absorbing Acoustical Foam - Made in the USA! High NRC of ...

	Marvel Heroes Dr. Strange Guitar Pick With MADE IN USA Christmas Ornament Capsule Sale Price: $5.99
	Officially Licensed Dr. Strange Guitar Pick description: Side A: Marvel Hero Dr. Strange. Side B: Peavey. Dimensions of ornament capsule: approx. 2" diameter, .2" thick. Display your prized Marvel guitar pick on your Christmas tree with this archival safe, crystal clear acrylic with a non yellowing agent which guards against atmospheric conditions and handling damage...

	Holton T602 Trumpet by Conn-Selmer Made in USA Used From: $200.00

	12 Gauge 4 Conductor Speaker Wire Sold Per Foot. USA Made Sale Price: $1.39
	High Performance Speaker Wire: Made in the USA. Sold per foot foot . 12 Gauge 4 Conductor High Performance Speaker wire Each Conductor is comprised of 65 strands of 30AWG Copper Each Conductor is color coded: White, Black, Red and Green Outer Jacket: Black Matte Rubber UL- Approved Application Use: High quality multi speaker sound

	Acoustic Foam (12 Pack Kit) - Wedge 1" 12" x 12" covers 12sq Ft - SoundProofing/Blocking/Absorbing Acoustical Foam - Made in the USA! Sale Price: $37.99
	ATTN SELLERS: DO NOT CLICK ON "SELL YOURS HERE" THIS IS A DIYHOMETHEATERSUPPLY PRODUCT AND WE DO NOT EMPLOY ANY RESELLERS. YOU WILL BE REPORTED IMMEDIATELY. Thank you. Acoustic Foam (12 Pack Kit) - Wedge 1" 12" x 12" covers 12sq Ft - SoundProofing/Blocking/Absorbing Acoustical Foam - Made in the USA! 125 Hz- ...

Usa Made is a post from: Fat Finger Music Electric Guitar Blog, click to read more.

Vintage Style

admin — Sun, 15 Feb 2009 09:25:38 +0000

Vintage Style
What are some online stores with cheap, lacy, girly, vintage-style clothing?

I already know about Charlotte Russe and Forever 21. What are some other inexpensive stores with cute girly clothing and accessories? Any place with inexpensive tutu-style skirts or leg warmers?

Thanks in advance! <3

Hi!

Well you can have more selection online, since many have already answered on where to get clothing, I'd highly recommend this place where you can get tonnes of cute earrings!

www.earringsplanet.com

They even have an entire category on girly earrings )

Check them out, I'm sure you'll love it!

Oh and did I mention they're inexpensive too, just $3.50/item.

BEAUTIFUL BRACELET Designer Style Pearl Crystal Bangle Vintage Look QVC sold New
US $9.99

Vintage Style Tibet Copper Butterfly Taggers Dangle Earrings CB073
US $.99

VINTAGE TURQUOISE SILVER ALLOY FASHION RING SIZE 925 STYLE W
US $.99

COCA COLA Glass Pitcher COKE Vintage Tiffany Style
US $15.99

VINTAGE BASKET BUTTOCKS STYLE GREAT CONDITION
US $125.00

15pcs Wholesale Hot New Round Fashion Charms Vintage Style Antique Bronze TS7353
US $.99

4 Owl Resin Cabochon animal Pink Vintage Style Cameo flatback 18x13mm RB0765 7
US $.99

NEW SUNCO VINTAGE STYLE EELSKIN BURGUNDY MESSENGER BAG PURSE
US $24.99

NEW SUNCO VINTAGE STYLE QUILTED EELSKIN OFF WHITE MESSENGER BAG PURSE
US $24.99

	New 30 oz. (Ounce) Malt Cup, Milkshake Cup, Blender Cup, Cocktail Mixing Cup, Stainless Steel, Commercial Grade Sale Price: $3.99 Used From: $4.00
	This 30 oz commercial stainless steel malt cup is ideal for making milkshakes and malts with spindle mixers. Mirror polish stainless steel. It features a vertical groove on each side. DIMENSIONS: Height - 7-Inches Diameter (top mouth) - 4-Inches Diameter (base) - 2 1/2-Inch Volume - 30-Ounces

	Wabash Valley Farms 25008 Whirley-Pop Stovetop Popcorn Popper List Price: $29.98 Sale Price: $16.99 Used From: $16.90
	There's more to going to the movies than seeing the movie itself - it's the popcorn! Now, with the Whirley Pop Popcorn Maker, you can make fluffy, delicious popcorn just like you get at the theater. The stay-cool hardwood handle turns the stainless steel paddle inside, preventing scorching and burning, and making certain every kernel pops up like it should...

	Farberware 50124 Classic Yosemite Stainless Steel Percolator List Price: $45.00 Sale Price: $14.99 Used From: $17.79
	Product Features Sleek percolator brews 4 to 8 cups coffee Permanent filter basket; no messy paper filters needed Made of 18/10 stainless steel polished to mirror-finish Stay-cool synthetic handle; dishwasher safe Measures 8-1/4 by 6-5/6 by 9 inches Amazon...

	You Got My Attention List Price: $13.98 Sale Price: $1.35 Used From: $1.35
	Musical depth and Christian joy have rarely come together as compellingly as they do in the music of Dara Maclean. Her s is a joyful mix of pop idioms and eternal truths, danceable beats and the good news...

	Take It Off! Strip Tease Classics List Price: $13.96 Sale Price: $7.38 Used From: $3.52
	No Description AvailableNo Track Information AvailableMedia Type: CDArtist: TAKE IT OFF! STRIPTEASE CLATitle: TAKE IT OFF! STRIPTEASE CLASSIStreet Release Date: 04/01/1997

	Original Dance Music of 1920's & 1930's List Price: $16.99 Sale Price: $9.88 Used From: $11.18

	Master Da Liu Teaches Tai Chi Ch'uan, Push Hands, and Self-Defense Sale Price: $1.99

	Master Da Liu Teaches Tai Chi Ch'uan, Push Hands, and Self-Defense Sale Price: $19.95

	Bulbrite 134019 40W Nostalgic Edison Squirrel Cage-style Bulb List Price: $22.39 Sale Price: $7.00
	40 watt 120 volt Medium Screw (E26) Base 1910 Squirrel Cage Style Nostalgic Incandescent Bulbrite Light Bulb

	Range Kleen 7381 Replacement Plug-in Range Element List Price: $30.49 Sale Price: $8.85
	Style A. Universal plug in element with Y bracket. Fits most plug in electric ranges including Amana, Crosley, Frigidaire, Maytag, and Whirlpool.

	The Complete James Dean Collection (East of Eden / Giant / Rebel Without a Cause Special Edition) List Price: $39.98 Sale Price: $16.85 Used From: $15.49
	COMPLETE JAMES DEAN COLLECTION - DVD Movie

	Walt Disney Treasures - Mickey Mouse in Black and White, Volume Two List Price: $32.99 Sale Price: $22.22 Used From: $14.99
	Features include: •MPAA Rating: NR•Format: DVD•Runtime: 7 minutes

	Astaire & Rogers Collection, Vol. 1 (Top Hat / Swing Time / Follow the Fleet / Shall We Dance / The Barkleys of Broadway) List Price: $59.98 Sale Price: $57.97 Used From: $31.11
	ASTAIRE & ROGERS:SIGNATURE COLLECTION - DVD Movie

	12 Pairs of 80's Shutter Shade Sunglasses - Party Favors Sale Price: $7.96 Used From: $7.39
	Have a blast from the past at your next summer party. This set of 12 "Shutter Shade" style sunglasses make awesome party favors for your next 80s party. Assorted colors of purple, blue, pink and green...

	Run DMC Rapper Retro Large Clear Lens Eye Glasses Black List Price: $29.95 Sale Price: $5.49
	NEW 80s RETRO RUN DMC RAPPER HIP HOP FAKE CLEAR LENS OVERSIZED EYEGLASSES EYE GLASSES EYE WEAR Great quality fake fashion glasses. Flash back to the 80s. They are back in style! A wonderful fashion accessory to compliment any outfit...

	Verso Prologue Case Cover for Kindle Fire, Tan List Price: $39.99 Sale Price: $39.99 Used From: $35.99
	Verso Prologue Cover for Kindle FireThe Verso Prologue Covers for Kindle Fire are little time machines. They will take you back to the days of meticulously handcrafted book bindings â the kind of bindings you can only find in dusty old libraries and antiquarian bookshops these days...

	Verso Prologue Case Cover for Kindle Fire, Red List Price: $39.99 Sale Price: $39.99 Used From: $36.48
	Verso Prologue Cover for Kindle FireThe Verso Prologue Covers for Kindle Fire are little time machines. They will take you back to the days of meticulously handcrafted book bindings â the kind of bindings you can only find in dusty old libraries and antiquarian bookshops these days...

	Panasonic RP-HTX7-W1 Monitor Headphones (White) List Price: $59.99 Sale Price: Too low to display
	Great sound and great looks aren't mutually exclusive. The RP-HTX7 headphones put modern headphone performance in a comfy vintage package, with an ergonomic fit, a four-foot cable, and well-cushioned ear pieces...

Belfast folk get vintage fever
Belfast's unique Empire Music Hall provided the perfect setting for the first in a series of vintage events taking place in Belfast this year. Related Stories Celebrate Mother’s Day in style with M&S Warehouse unveils its new Fairtrade designs Spoil your mum on Mother’s Day

Vintage Style is a post from: Fat Finger Music Electric Guitar Blog, click to read more.

Custom Made

admin — Sun, 26 Oct 2008 02:38:47 +0000

Custom Made

How much do custom made dresses or costumes cost?

And average?
I need to know for my cousins 15. She wants to have 7 custom made dresses 6 to look like disney princesses and one to look like Alice from Alice in wonderland. How much would probably be?

Well, custom made dresses are actually quite expensive.
You'll have to buy the material for it and how much you need. And since you need Disney Princess ones, the material would be somewhat like, silk and that's fairly expensive. Plus, you also need to pay the maker and depending how difficult it is to design and make, they may charge you more.
So, it is fairly expensive.
If I were to guess the price, I'd say, possibly $300-400 (AUD) a dress?

2010 GIBSON ES 355 CUSTOM LIMITED ES355 FIGURED NATURAL ONLY 50 MADE
US $3,195.00

Custom made Tele Style guitar Lindy Fralin Pickups Look
US $695.00

ESTATE SALE GIBSON 1976 Les Paul Custom NO RESERVE Made in USA
US $2,650.00

Schecter California PT Custom Made USA
US $999.00

Epiphone Limited Edition Les Paul Deluxe Custom made for Monster promotion
US $500.00

New Electric Guitar custom made Unique clear pyroxy LP body
US $194.00

Electric Guitar custom made
US $99.00

custom luthier made electric guitar emg pickups locking tuners lk
US $199.99

CUSTOM MADE WHITE tele style 12 STRING ELECTRIC GUITAR stl 100 12s
US $56.00

Customer Satisfaction Solutions

This Customer Satisfaction white paper is organized into the following sections:

(1) Definition of customer satisfaction and customer loyalty

(2) Why is customer satisfaction and loyalty important?

(3) How do you measure customer satisfaction and customer loyalty?

(4) What are the key success factors for a customer satisfaction program.

(5) Proactive customer satisfaction programs that drive customer satisfaction and customer loyalty.

(6) Customer listening channels.

a. Periodic customer satisfaction surveys.

b. Transactional customer satisfaction surveys.

Definition of Customer Satisfaction and Customer Loyalty

The first step in establishing a customer satisfaction program is having a well constructed definition for Customer Satisfaction and Customer Loyalty. A suggested definition of Customer Satisfaction and Customer Loyalty are presented below:

• Customer Satisfaction is the result of a process.

• Customer Satisfaction is a measurement or indicator of the degree to which customers or users of an organization’s products or services are pleased with those products or services.

• Customer Satisfaction is a comparison of expectations versus perception of experience.

• Customer Loyalty relates to a relationship between a company and a customer.

• Customer Loyalty includes behaviors (a.k.a. Customer Retention) where customers make repeat purchases of their current brand, rather than choosing a competitor brand instead.

• Customer Loyalty includes attitudes where a customer’s judgments and feelings about a product, service, relationship, brand, or company are associated with repeat purchases.

It is important to note that Customer Satisfaction and Customer Loyalty are related but one does not always drive the other. For example a Customer may not be satisfied, but is loyal. These customers are called “Captives”. It is also possible for a customer to be extremely satisfied, but not loyal. This situation occurs in highly commoditized markets where there is little to no product differentiation.

Why is customer satisfaction and customer loyalty important?

According to the Balanced Scorecard Institute, “Recent management philosophy has shown an increasing realization of the importance of customer focus and customer satisfaction in any business. These are leading indicators: if customers are not satisfied, they will eventually find other suppliers that will meet their needs. Poor performance from the this [customer satisfaction] perspective is thus a leading indicator of future decline, even though the current financial picture may look good”

How do you measure customer satisfaction and customer loyalty?

The best way to measure customer satisfaction is by receiving direct and unfiltered feedback from customers. Direct customer feedback includes:

• Customer Satisfaction and customer loyalty score (customer provides a score from 0 to 10)

• “Would you recommend company xyz to a friend or colleague? There is a growing body of research that suggests this one question is the most important single question to measure customer satisfaction and customer loyalty.

• Customer planned and actual spending behavior.

Based on direct customer feedback, there are industry standard scores that can be calculated including the Net Promoter Score that measures customer satisfaction and customer loyalty by looking at the percentage of the most satisfied (called promoters) and the least satisfied (called detractors). A customer satisfaction and customer loyalty topology. The topology segments customers into four customer satisfaction and customer loyalty classes:

• Champions

• Moral supporters

• Captives

• Rebels

Leading indicators for customer satisfaction and customer loyalty can be obtained by looking at key internal organization metrics. For example, Daily Sales Outstanding (DSO) is a leading indicator based on the premise that satisfied customers pay their bills on time. If customer satisfaction decreases, there is usually a corresponding increase in DSO.

What are the key success factors for a customer satisfaction and customer loyalty program?

According to the the Harvard Business Review, there are nine key success factors for a customer satisfaction and customer loyalty program.

1. Customer satisfaction and customer loyalty programs must focus on the big picture that includes customer satisfaction and customer loyalty.

2. Customer satisfaction and customer loyalty programs must maintain a customer satisfaction and customer loyalty dashboard.

3. Customer satisfaction and customer loyalty programs must link performane objectives and employee incentives to customer satisfaction and customer loyalty measurements.

4. Customer satisfaction and customer loyalty programs require a compnay to have a customer focused culture.

5. Customer satisfaction and customer loyalty programs must have executive support and participation to be successful.

6. Customer satisfaction and customer loyalty programs must define and use relevant customer segments.

7. Customer satisfaction and customer loyalty programs require continous training of employees.

8. Customer satisfaction and loyalty programs requrie a set of customer listening tools including a customer survey.

9. Customer satisfaction and customer loyalty programs must not only measure customer satisfaction and customer loyalty, but must also implement continous improvement initiatives.

Proactive customer satisfaction programs that drive customer satisfaction and customer loyalty.

The proactive customer satisfaction and customer loyalty programs require some up front investment in avoiding customer satisfaction and customer loyalty issues.

Proactive customer satisfaction and customer loyalty programs recognize the best way to deliver customer satisfaction and customer loyalty is by building and delivering high quality products.

Proactive customer satisaction and customer loyalty programs recognize the next best way to deliver customer satisfaction and customer loyalty is to set proper expectations during the sales process.

Proactive customer satisfaction and customer loyalty programs recognize the next best way to deliver customer satisfaction and customer loyalty is to execute a well-defined customer welcome process.

Proactive customer satisfaction and customer loyalty programs recognize the next best way to deliver customer satisfaction and customer loyalty is to deliver professional services.

Proactive customer satisfaction and customer loyalty programs recognize the next best way to deliver customer satisfaction and customer loyalty is to allow customers to solve their own issues using customer self service.

Proactive customer satisfaction and customer loyalty programs recognize the next best way to deliver customer satisfaction and customer loyalty is to provide excellent service from a call center / help desk.

Proactive customer satisfaction and customer loyalty programs recognize the next best way to deliver customner satisfaction satisfaction and customer loyalty is to be reactive and requrie management to get involved.

Customer listening channels.

There are many customer listening channels to obtain direct customer feedback. The most important and most accurate customer listening channel includes periodic and transactional customer surveys that measrue customer satisfaction and customer loyalty.

A periodic customer survey measures customer satisfaction and customer loyalty at specific periods of time (typically every 6 months to 1 year). Customer satisfaction and customer loyalty are measured using the following dimensions: business, technical, relationship. The most important question in direct customer feedback is “would you recommend company xyz to a friend or collegue?”.

A transactional customer survey mostly measures customer satisfaction after completing a specific transaction with company XYZ.

There are many mistakes that can be made in measuring customer satisfaction and customerm loyalty.

According to the Harvard Business Review, the top reasons why companies don’t understand their customers.

• Customer satisfaction and customer loyalty surveys contain too many questions.

• The wrong customers respond to a customer satisfaction and customer loyalty survey.

• The right employees never hear the problems reported on customer satisfaction and customer loyalty surveys.

• Many customer satisfaction and customer loyalty surveys are sales calls in disguise.

• Plain vanilla customer statisfaction and customer loyalty surveys don’t fit a company’s needs and requirements.

• Customer satisfaction and customer loyalty surveys actually dissatisfy customers.

About the Author

More details at Customer Satisfaction Solutions.

Custom Made is a post from: Fat Finger Music Electric Guitar Blog, click to read more.

Accessories Sale

admin — Mon, 20 Oct 2008 20:39:02 +0000

Mazda Accessories Fever Gets Even Hotter

Mazda maintains its strong and meticulous selection of vehicle accessories to come up with not just something hot and new but exciting and functional as well. In regard to this endeavor, Mazda North American Operations (MNAO) reported a 20 percent increase of sales of Mazda accessories through the first half this year. This figure is in comparison to that of the 2005 sales record.

Mazda's new offerings include SIRIUS® Satellite Radio, remote-start systems, plus a full line of accessories for the new CX-7 crossover SUV. Consequently, the accessory fever continues as the automaker adds one great accessory to enjoy. Genuine Mazda Accessories launched an exclusive iPod Integration Module, which allows customers to connect, charge, and operate their iPod through their vehicle's audio system. It can be recalled that Mazda was the first to offer iPod® Integration Module in all its 2007 cars and SUVs around the world.

To assess the performance of Genuine Mazda Accessories, sales of MAZDASPEED Performance Accessories is getting better and better. Sales have almost doubled each year since its introduction to the market. To boost the sales further, Mazda introduced its key offerings for this year which include upgraded suspension systems and cat-back performance exhaust systems for MAZDA3, MAZDA6, RX-8 and MX-5. MAZDASPEED, on the other hand, offers OEM-quality "cold air" induction systems with full warranty. Said system is used to augment horsepower without weakening emissions.

The overwhelming sales are proofs to overall customer satisfaction. According to Jack Stavana, director of accessory operations for MNAO, "Our objective with the Mazda Accessories program is to provide products that actually enhance the driving experience for Mazda customers. Mazda drivers are young and passionate, and Mazda accessories provide them with the means of expressing their enthusiasm on their vehicle."

Mazda's comprehensive accessories program also include in-dash single and six-disc CD changers, cassette players, MiniDisc players and the newly introduced PhatBox ® Digital Media Player. They are available at over 200 specific Mazda dealers across the country.

About the Author

Tom Bailey is a consultant for one of the country's leading auto parts stores. He is also an editor of a reputable publishing company in his area. He is currently based in Atlantic City, New Jersey with his wife and 3 children.